Search results for customer service, social media, twitter
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If you use Google+ to interact with your audience and / or promote your brand, here is some interesting news for you. Google added DVR...
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The other day, I read an article berating Guy Kawasaki for his behavior on Twitter after the Boston Marathon bombings. Steve Crescenz...
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According to a recent study conducted by Manta, more than 60% of small businesses see no ROI from their social media activities. Venu...
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If you follow me on Facebook, Twitter, or Google+, you may have noticed that I have been posting content from several different blogs....
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Whenever I publish my weekly social media roundups on Examiner.com and this blog, people ask me how I manage to cover so much ground.
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“Social media seems to be so much work! I have a business to run, and I’m not interested in adding more workload to my day.”
This i...
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I will be running a LinkedIn workshop on ‘how to leverage your LinkedIn profile for your business’.
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April 1, 2013 promises to be one of the funniest in the history of April Fools' Day thanks to social media. Google and Twitter, in pa...
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Do you know that Twitter was the fastest-growing platform in 2012? With more than 500 million users, among which 288 million are activ...
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Empathy, in the RATER model, is defined as the degree of caring and individual attention that we provide our customers. I assume that...
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Klout, PeerIndex, Kred... Influence scores have become an essential part of social media.
The problem with those scores is that the...
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The reality is that you cannot entirely control everything you put out on the social media. And that can be a problem when the job hun...
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“Hi,
My company is doing an annual review, and this mini-survey will help me. Do you mind filling one for me?
[link]
Thanks
XXXX”
...
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There was a time when computer / smartphone screens could not hide us from the world. People’s glances were often enough to trigger so...
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A few weeks ago, I reviewed three social sharing websites, all three of which revolved around building more tweets for your content. T...
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How to Protect Your Accounts from Hackers and How to Keep Track of All of Your Passwords.
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I mentioned it at the beginning of yesterday’s article: A troll invited himself to my interview on Twitter.
Answering questions fro...
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The Pinterest team announced on Monday that its main site would soon get a facelift.
The update, which will only be open to a limit...
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For the last couple of months, I have witnessed more and more discussions centered on the role social media has played in people’s liv...
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If you like embedding Tweets on your blog or website, here is great news for you. On Tuesday, the feature became easier to use.
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